All jewels are in pure gold, 9 or 18 carats. On the page of each individual jewel you will find all the information about it. NB no, they are not gold plated: they are pure gold!

The main difference between 9 and 18 carat gold is the percentage of gold in the alloy that makes up the jewel: in 18 carat gold there is 75% gold, while in 9 carat there is 37.5% gold. This affects the price and the preciousness of the jewel, but not the quality!

In fact, 9 carat gold jewelry may appear slightly less shiny and less "soft" than 18 carat, but these are characteristics that are imperceptible to the naked eye. In terms of the quality of the jewelry, nothing changes.

Our jewelry is made of pure gold and is nickel free.

To help you choose the perfect size, we have a special section with the size guide: click here . We are always at your disposal also at the email address ciao@jasgold.it or by writing in the messages on the instagram account @jas.gold

To find the right size for you, take a tape measure to measure the circumference of your wrist or neck; or take a thread, wear it around your wrist/neck, cut it to the length you like and finally measure its length with a ruler or a tape measure. We are always at your disposal also at the email address ciao@jasgold.it or by writing in the messages on the instagram account @jas.gold

If you want to tighten or widen a jewel, consult this page and contact us at ciao@jasgold.it. We will give you the instructions to send us the jewel and adjust the size. Changing the size of a ring is free the first time! You will only have to take care of the shipping costs. As for necklaces or bracelets, contact us to evaluate together the change to be made and the possible cost.

Of course! Together with each jewel, you will receive the guarantee certificate that contains information on the carat of gold, any diamonds or information on precious and semi-precious stones. Each guarantee certificate contains the date of purchase of the jewel.

The more you use a gold jewel, the more it stays shiny. Over time, it may darken a little. Click here to read all our tips for daily care of your jewel or to book your professional polishing service.

Absolutely! All our jewelry is handcrafted at the time of order. So, if you want to make changes or create a completely customized jewel starting from your idea, visit this page and contact us! We can define every detail together and we will provide you with a quote.

No, the gift card does not expire! You can buy it by clicking on this link . Whoever receives it, will be able to choose their Jas jewel calmly and buy it when they have found the right one! For any doubts or curiosities, write to us at ciao@jasgold.it or on our Instagram profile @Jas.Gold

Every Jas jewel is created to measure for you and for this reason it is not possible to make returns and refunds. However, we are at your disposal for any need: if you have chosen the wrong size or if you want to make changes to the jewel, contact us and we will find the right solution together!

For any doubts or curiosities, consult our dedicated Terms and Conditions page.

Each jewel will arrive to you with a special package, made in Italy and created to be reused in everyday life. If you want a gift package or receive the Jas Gold bag, indicate it in the notes before completing the purchase.

Of course! Standard shipping in Italy is always free; if you live or want to send a gift abroad, write it in the notes before completing the purchase and we will contact you for information on shipping methods and costs.